I worked a late shift today. My pharmacy closes at 9pm. We shut down 2 of our 3 registers between 8:30 and 9, and all but 1 or 2 of our 7 computers around the same time. We close promptly at 9.
Tonight, after closing, I was helping my cashier straighten out some shelves in our OTC area for a few minutes. About 9:10pm, a lady and her 2 kids come dashing around the corner, and when faced with closed gates, turned to us and said "Is the pharmacy closed?"
Hello? What do you think? When I was kind enough to talk to her a few minutes, she said "But is only, like, four minutes after nine." No, it's 10 after, and the sign doesn't say the pharmacy closes at 9:12pm, it says it closes at 9pm.
No, I didn't say it out loud, though I wanted to... And, I was kind enough to go back into the pharmacy and get her kids prescription to give back to her so she could go to a 24-hr place (our stock of the drug just expired, so it wasn't filled yet)
Come ON people! PLAN ahead! Get to us on time, and we'll help you. Come late, and you have a 50/50 chance that I'll be a bitch instead of nice!